Last updated: 7 September 2026.
Ashford Air Conditioning provides air conditioning installation, servicing and repair services in Ashford and Kent. This policy explains what we do with the personal data you give us.
When you complete an enquiry form we collect your name, phone number, email address, postcode, the service you are interested in and anything you write in the message field. We also record which page the enquiry came from.
Solely to respond to your enquiry, arrange a site survey and provide a quote. We do not sell your data, and we do not add you to a marketing list without your consent.
We process enquiry data on the basis of legitimate interest, specifically responding to a request you have made of us, in line with the UK GDPR and the Data Protection Act 2018.
Enquiries that do not lead to work are deleted after 12 months. Customer records are retained for six years to meet accounting and warranty obligations.
Form submissions are delivered by a third-party form processing service to our email inbox. We do not share your details with any other third party except where required by law.
This site does not set advertising or tracking cookies. Any cookies present are strictly necessary for the site to function.
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Email james_smith_19@hotmail.com and we will action the request within one month. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Data protection queries: james_smith_19@hotmail.com.